Got a question? We're here.

Email theteam@karenbetts.com

We’ll get back to you as soon as we can, usually within 1 working day.

You might find your answer quicker in our FAQs, Terms, Returns or Warranty pages.

Got a question about an order you’ve already placed? Send us your order number and a few details, and we’ll take a look.

If something has arrived damaged, faulty or not quite what you ordered, let us know within 30 days of delivery and include a photo.

We’ll get it sorted.

There’s no such thing as a silly question at Karen Betts.

Beauty without occasion, customer service without the faff.